Returns

RETURNS

How do I return an item?

If you wish to return an item for any reason, you have to inform us about your wish of cancellation within the cooling off period of 30 days after receiving your order.

You may return the items free of charge with UPS. Cross Colours guarantees that you will receive your money for all returned items, provided the items are returned in the original condition. If the product is not in original condition, you should compensate for lost value.

Refund or exchange
If chosen for a refund, the purchase price will be refunded within 30 working days after having received your return. You will receive an email with a credit note as soon as the transfer has been made. The amount will be refunded via the same payment method as you used when placing the order.

If in stock and clearly marked on the return form, we can exchange your returned item for a different size. You do not have to pay extra shipping costs for an exchanged item. Unfortunately, it is not possible to exchange an item for a different style. If you wish to receive a different item, you can choose for a refund after which the amount will be transferred as soon as possible. You may place a new order any time you wish

Mar-XS / Cross Colours
Postbus 69100
1060 CD Amsterdam
The Netherlands

If chosen for a refund, the purchase price will be refunded within 30 working days after having received your return. You will receive an email with a credit note as soon as the transfer has been made. The amount will be refunded via the same payment method as you used when placing the order.