General information

GENERAL INFORMATION

Where do we sell online?

You can currently shop in The Netherlands and Belgium. Very soon we will add new European countries.

How many languages is it possible to browse in?

The Cross Colours browsing language is English.

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

Is it possible to receive periodic information via email about Cross Colours' latest new products and offers?

Yes. By simply clicking on Newsletter you will receive information on Cross Colours' latest products, lookbook and events.

How do I recover my forgotten password?

If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.

How can I be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

What should I do if I receive an incorrect item?

If you were to accidentally receive an item that you did not order, please contact our customer service.