Where can I receive my order?
It can be sent to any address selected by you (home, work, etc.) in the countries stated below.
Can the delivery country/region be different from the purchase country/region?
No. The delivery country/region must always be the same country/region in which the purchase was made.
How much are the shipping costs and how long will my order take to arrive?
Free delivery is offered on all orders over € 49 in the EU. Please find more detailed information per country below:
|The Netherlands||PostNL||€ 5||1-2 working days|
|Belgium||PostNL BE or Bpost||€ 7||1-2 working days|
|Germany||Eurodis or Hermes||€ 7||1-2 working days|
|France||Chronopost or Colis Privé||€ 10||2-3 working days|
|Italy||Eurodis||€ 10||3-5 working days|
|Portugal||MRW PT||€ 10||3-5 working days|
|United Kingdom||Eurodis, Hermes or Yodel||€ 10||3-5 working days|
When will my order be shipped?
All products on Cross Colours are supplied from stock (except for pre-orders). We seek to ensure orders placed with us on weekdays before 15:00 (GMT+1) are shipped on the same day, provided we have received the relevant payment and correct information. Orders placed after 15:00 (GMT+1) will be processed the next working day. Despite these efforts, a delivery may be delayed by one day during busy periods, such as our sale season or around Christmas.